Robotic Process & Intelligent Automation

Today’s organisations are focused on serving customers while saving costs. Yet, the seamless customer experience and efficiency they seek is at odds with an IT environment full of legacy systems.

Use globalone RPA services with Ui Path to become an efficient, customer delighting organisation. Automate the routine tasks across your legacy and modern systems by utilising robotic process automation. Free your workforce to drive even more value to the customer.

What Can RPA Do?

RPA is best geared for repetitive, rules-driven, and structured tasks. Here is list of just a few tasks that RPA can do:

  • Functions include
    • Search records
    • Fill forms
    • Create/Update/Delete records
    • Produce reports
    • Perform calculations
    • Archive full transaction logs
  •  Operates applications like people do, including functions like:
    • Log in/Log out
    • Click buttons, tri-state boxes
    • Operate drop down menus
    • Use data pickers
    • Enter/Extract data
  • Operates in systems including:
    • Windows
    • Mainframe 3270
    • Web-based (HTML)
    • Database (DB2, Oracle, SQL Server)
    • REST APIs
    • Active Accessibility
    • SAP

 

Benefits of RPA.

 
Higher Quality Services: Fewer mistakes and errors mean better customer service.
 

Greater Compliance: Business processes can be set to operate in accordance with existing regulations and standards.

Increased Speed: Processes can be completed at unprecedented speeds and services delivered faster, due to the reduction in handling time of robots. 
 
Increased Agility: Reduced overhead and the ability to accommodate new or changing process rules.
 
Comprehensive Insights: Improved efficiency by digitizing and auditing process data.
 
Reduced Costs: Manual or repetitive tasks are carried out by RPA software at a fraction of the cost


Employee Experience:
 More interesting and less mundane, manual work means increased staff productivity and reduced attrition.